As outlined in our purchase policy, we are unable to provide a refund for miners purchased on our site. This is for two reasons:
- Inventory is secured as you pay through the website, and quantities are locked in with the suppliers, as well as the hosting space.
- The ASIC market is very dynamic, and available inventory is changing daily.
We strive to do our best to provide as many hardware options as possible and at the most competitive prices possible. Our Engineering team is developing our full-featured ASIC marketplace right now, and we look forward to launching that in the coming months. It will provide more opportunities for our community to buy and sell ASICS, provide liquidity for the ASIC ecosystem, and allow more flexibility for your mining operation. Once this marketplace is launched, you will have the ability to sell your miner through the Compass marketplace if you choose.