Each miner produced is stickered with a unique identifier known as a serial number. The serial number is used to authenticate the miner and determine how much warranty is left on the device. This is common across most electronics. Customers commonly ask for serial numbers when purchasing mining hardware with Compass Mining. This is one way we show customers that they do in fact own a specific miner.
Where can I find my Serial Number?
Serial numbers are found in the customer dashboard under Miners. Here you will see all your miner purchases. If you expand the miner list by clicking on "Miner Details" you can see the corresponding serial numbers for each unit by hovering over the note icon 📄.
Why is my Serial Number missing?
If a serial number is not shown this means we are still working on populating this for you. This is ongoing and when your Serial Number has been recorded it will appear within your dashboard.
NOTE: Future deployments will have the serial numbers accounted for from the start avoiding this issue all together.