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  1. Compass
  2. Mining with Compass

Mining with Compass

FAQ

Customer Dashboard

  • Compass Wallet - Guide & FAQ
  • My Miners Page - Customer Dashboard
  • Where can I find my Reservation ID?
  • Where can I find my Serial Numbers?
  • Reservation ID FAQs

Facilities

  • Facility details and location by worker name.
  • What is the Status of my miner?

How to Get Started

  • Default Mining Pool FAQs
  • How to start mining bitcoin: A step-by-step guide.
  • Compass Score FAQ and Tutorial

Contract Terms

  • Marketplace FAQs
  • How is downtime monitored and tracked?
  • How are facility hosting credits calculated and applied?
  • Prime Trust Money Transmitter License Renewal - Jan 2023
  • Can I mine with Compass Mining as a resident of New York, Hawaii or South Dakota?
  • When is KYC required as a Compass Mining Customer?
See all 17 articles

Invoicing and Payment Options

  • Facility Credits FAQ
  • Payments and Invoice FAQs
  • Automatic Payments FAQ
  • What to expect with your first invoice:
  • Parts and Services (Fees)
  • How can I pay for my miner and hosting?
See all 10 articles

Mining Pools

  • Mining pool configuration.
  • Braiins/Slush Pool Read Only account
  • Where to find my miner worker name?
  • What is a Stratum URL?
  • Poolin Reference Document
  • Binance Pool Reference Document
See all 10 articles

Troubleshooting

  • Why is my miner offline?
  • How are RMA and repairs handled?
  • Can I install custom firmware on my machine?
  • Company and Product Suggestions.
  • How do I submit a Support Ticket?
Compass Call Us Now: +1 (888) 871-3071