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  1. Compass
  2. Mining with Compass

Mining with Compass

FAQ

Products and Services

  • New Website: Frequently asked questions

Customer Dashboard

  • Compass Wallet - Guide & FAQ
  • Understanding your Compass Mining Workername
  • My Miners Page - Customer Dashboard
  • Where can I find my Reservation ID?
  • Where can I find my Serial Numbers?
  • Reservation ID FAQs

Facilities

  • Facility details and location by workername.
  • What is the Status of my miner?

How to Get Started

  • Default Mining Pool FAQs
  • How to start mining bitcoin: A step-by-step guide.
  • Compass Score FAQ and Tutorial
  • Compass Mining Glossary

Contract Terms

  • Marketplace FAQs
  • How is downtime monitored and tracked?
  • How are facility hosting credits calculated and applied?
  • Prime Trust Money Transmitter License Renewal - Jan 2023
  • Rate Increase FAQs
  • Can I mine with Compass Mining as a resident of New York, Hawaii or South Dakota?
See all 18 articles

Invoicing and Payment Options

  • Facility Credits FAQ
  • Payments and Invoice FAQs
  • Repairs, Parts and Services (Fees)
  • Past Due Accounts FAQs
  • New Credit/Debit Card Payment Processor
  • Automatic Payments FAQ
See all 12 articles

Mining Pools

  • Mining pool configuration.
  • Changing Mining Pools
  • Braiins/Slush Pool Read Only account
  • What is a Stratum URL?
  • Poolin Reference Document
  • Binance Pool Reference Document
See all 10 articles

Troubleshooting

  • Why is my miner offline?
  • How are RMA and repairs handled?
  • Prime Trust / Compass Wallet
  • Can I install custom firmware on my machine?
  • Company and Product Suggestions.
  • How do I submit a Support Ticket?
Compass Call Us Now: +1 (888) 871-3071