Mining with Compass

Products and Services

• New Website: Frequently asked questions

Customer Dashboard

• Compass Wallet - Guide & FAQ
• Understanding your Compass Mining Workername
• My Miners Page - Customer Dashboard
• Where can I find my Reservation ID?
• Where can I find my Serial Numbers?
• Reservation ID FAQs

Facilities

• Facility details and location by workername.
• What is the Status of my miner?

How to Get Started

• Default Mining Pool FAQs
• How to start mining bitcoin: A step-by-step guide.
• Compass Score FAQ and Tutorial
• Compass Mining Glossary

Contract Terms

• Marketplace FAQs
• How is downtime monitored and tracked?
• How are facility hosting credits calculated and applied?
• Prime Trust Money Transmitter License Renewal - Jan 2023
• Rate Increase FAQs
• Can I mine with Compass Mining as a resident of New York, Hawaii or South Dakota?

See all 18 articles

Invoicing and Payment Options

• Facility Credits FAQ
• Payments and Invoice FAQs
• Repairs, Parts and Services (Fees)
• Past Due Accounts FAQs
• New Credit/Debit Card Payment Processor
• Automatic Payments FAQ

See all 10 articles

Mining Pools

• Mining pool configuration.
• Changing Mining Pools
• Braiins/Slush Pool Read Only account
• What is a Stratum URL?
• Poolin Reference Document
• Binance Pool Reference Document

See all 10 articles

Troubleshooting

• Why is my miner offline?
• How are RMA and repairs handled?
• Prime Trust / Compass Wallet
• Can I install custom or 3rd party firmware on my machine?
• Company and Product Suggestions.
• How do I submit a Support Ticket?