Mining with Compass

Customer Dashboard

• Compass Wallet - Guide & FAQ
• My Miners Page - Customer Dashboard
• Where can I find my Reservation ID?
• Where can I find my Serial Numbers?
• Reservation ID FAQs

Facilities

• Facility details and location by worker name.
• What is the Status of my miner?

How to Get Started

• Default Mining Pool FAQs
• How to start mining bitcoin: A step-by-step guide.
• Compass Score FAQ and Tutorial

Contract Terms

• Marketplace FAQs
• How is downtime monitored and tracked?
• How are facility hosting credits calculated and applied?
• Prime Trust Money Transmitter License Renewal - Jan 2023
• Can I mine with Compass Mining as a resident of New York, Hawaii or South Dakota?
• When is KYC required as a Compass Mining Customer?

See all 17 articles

Invoicing and Payment Options

• Facility Credits FAQ
• Payments and Invoice FAQs
• Automatic Payments FAQ
• What to expect with your first invoice:
• Parts and Services (Fees)
• How can I pay for my miner and hosting?

See all 10 articles

Mining Pools

• Mining pool configuration.
• Braiins/Slush Pool Read Only account
• Where to find my miner worker name?
• What is a Stratum URL?
• Poolin Reference Document
• Binance Pool Reference Document

See all 10 articles

Troubleshooting

• Why is my miner offline?
• How are RMA and repairs handled?
• Can I install custom firmware on my machine?
• Company and Product Suggestions.
• How do I submit a Support Ticket?