Tyler Cohoon

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Activity overview

Latest activity by Tyler Cohoon
  • Tyler Cohoon created an article,

    Past Due Accounts FAQs

    Frequently Asked Questions: When and where can I find my hosting invoice(s)? When are my invoices due? Why wasn’t I notified my hosting invoices weren’t paid? What happens if I don’t pay my hostin...

  • Tyler Cohoon created an article,

    Prime Trust / Compass Wallet

    This article is maintained to keep everyone updated on Prime Trust and the Compass wallet. The Compass Wallet will remain disabled until we establish a new banking partner. Below is a list of commu...

  • Tyler Cohoon created an article,

    Understanding your Compass Mining Workername

    Compass Mining has begun renaming 'worker names' for all miners that are currently hosted. The new naming convention makes it easy for our customers to keep track of their miners and better manage ...

  • Tyler Cohoon created an article,

    New Credit/Debit Card Payment Processor

    You may have noticed a change in the payment process when using a credit or debit card. This is because Compass Mining has integrated a new processor to improve security continuity and support for ...

  • Tyler Cohoon created an article,

    Changing Mining Pools

    Mining pools can be changed at any time by filling out a Mining Pool Change Request ticket. This form will request a list of information necessary for us to change your miner(s) over to a different...

  • Tyler Cohoon created an article,

    Compass Mining Glossary

    ASIC -  Application Specific Integrated Circuit (ASIC) is a computer with one dedicated purpose. In bitcoin mining each machine is an ASIC with one purpose, to mine bitcoin. The miner has no other ...

  • Tyler Cohoon created an article,

    Prime Trust Money Transmitter License Renewal - Jan 2023

    We have received word from our custodial wallet provider, Prime Trust, that their Money Transmitting License (MTL) renewal is taking longer than expected. There will be a temporary impact for Texas...

  • Tyler Cohoon created an article,

    Automatic Payments FAQ

    Compass Mining offers the option to apply Automatic Payments to your Hosting invoices. Hosting invoices are a flat rate for each of your miners based on the miner's rated power consumption and host...

  • Tyler Cohoon created an article,

    Rate Increase FAQs

    You may be experiencing a rate increase for a number of reasons. This FAQs document is useful to understand the different rate increases and what this means for you and your miners. Co...

  • Tyler Cohoon created an article,

    My Miners Page - Customer Dashboard

    We are excited to announce the updated My Miner page which brings additional functionality to customer's dashboards. This is one of the many upgrades coming to the Dashboard to improve the way our ...