Tyler Cohoon

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Activity overview

Latest activity by Tyler Cohoon
  • Tyler Cohoon created an article,

    Facility Credits FAQ

    When mining with Compass Mining you may come across Compass Credits for various reasons. Compass credits are an internal payment method for customers that can be applied to cover invoices from Comp...

  • Tyler Cohoon created an article,

    Where can I find Terms and Conditions?

    All terms and conditions can be found in the footer of our website. Hyperlinks are provided below: Hosting Agreement Hardware Agreement Privacy Policy Terms of Service Payment Plan Marketplace

  • Tyler Cohoon created an article,

    Where to find my miner worker name?

    When mining with Compass Mining you will be assigned worker names for each of your miners. Miner worker names can be found by logging into your mining pool account and locating the miner in questio...

  • Tyler Cohoon created an article,

    Where can I find my Reservation ID?

    Reservation IDs are very important when filling out support tickets. Providing this to our team helps us find proper resolution to your support tickets. This article is intended to help you underst...

  • Tyler Cohoon created an article,

    What is the Status of my miner?

    Miner status and Facility updates can be checked in two places depending on if your miner has been deployed or not. If your miner has been deployed or turned on in the past you can check on the fac...

  • Tyler Cohoon created an article,

    Where can I find my Serial Numbers?

    Each miner produced is stickered with a unique identifier known as a serial number. The serial number is used to authenticate the miner and determine how much warranty is left on the device. This i...

  • Tyler Cohoon created an article,

    What to expect with your first invoice:

    Now that you have purchased mining hardware hosted through Compass Mining you will begin receiving recurring invoices. These will come in different forms depending on your initial purchase. If you ...

  • Tyler Cohoon created an article,

    Payments and Invoice FAQs

    Now that you have purchased mining hardware hosted through Compass Mining you will begin receiving recurring invoices. These will come in different forms depending on your initial purchase. If you ...

  • Tyler Cohoon created an article,

    Company and Product Suggestions.

    Compass Mining is always trying to better our company and improve the customer experience. As a Compass customer we value your opinion and feedback on our product offerings, welcoming any suggestio...

  • Tyler Cohoon created an article,

    Reservation ID FAQs

    As a Compass Mining customer you may be asked to provide your reservation ID to help resolve support tickets. This helps us find information about your order(s) and provide an accurate response. Us...