Tyler Cohoon

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Activity overview

Latest activity by Tyler Cohoon
  • Tyler Cohoon created an article,

    My Miners Page - Customer Dashboard

    We are excited to announce the updated My Miner page which brings additional functionality to customer's dashboards. This is one of the many upgrades coming to the Dashboard to improve the way our ...

  • Tyler Cohoon created an article,

    Can I mine with Compass Mining as a resident of New York, Hawaii or South Dakota?

    Yes, you can mine with Compass Mining as a resident of New York, Hawaii or South Dakota. These states require alternative KYC verification process but this does not limit residents of these states ...

  • Tyler Cohoon created an article,

    When is KYC required as a Compass Mining Customer?

    KYC stands for Know Your Customer, or Know Your Client. KYC is the process of verifying the customer's identity to ensure both parties are protected by anti-money laundering (AML) laws. In other wo...

  • Tyler Cohoon created an article,

    Can I install custom firmware on my machine?

    All miners that we host come with stock firmware from the manufacture. Installing 3rd party firmware can greatly impact a miners performance and adds additional complexities to our company and faci...

  • Tyler Cohoon created an article,

    Braiins/Slush Pool Read Only account

    locate your Braiins/Slush Pool read-only account (also known as watcher-link)  Braiins/Slush Pool also has the ability to create a read-only account which allows anybody with the login to view your...

  • Tyler Cohoon created an article,

    Facility Credits FAQ

    When mining with Compass Mining you may come across Compass Credits for various reasons. Compass credits are an internal payment method for customers that can be applied to cover invoices from Comp...

  • Tyler Cohoon created an article,

    Where can I find Terms and Conditions?

    All terms and conditions can be found in the footer of our website. Hyperlinks are provided below: Compass Hosting Service Agreement Compass Hardware Purchase Agreement Privacy Policy Terms of Ser...

  • Tyler Cohoon created an article,

    Where to find my miner worker name?

    When mining with Compass Mining you will be assigned worker names for each of your miners. Miner worker names can be found by logging into your mining pool account and locating the miner in questio...

  • Tyler Cohoon created an article,

    Where can I find my Reservation ID?

    Reservation IDs are very important when filling out support tickets. Providing this to our team helps us find proper resolution to your support tickets. This article is intended to help you underst...

  • Tyler Cohoon created an article,

    What is the Status of my miner?

    Miner status and Facility updates can be checked in two places depending on if your miner has been deployed or not. If your miner has been deployed or turned on in the past you can check on the fac...