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Submit a request
Submit a request
Choose the option that best describes your issue to help us get the ticket to the right department quickly and efficiently. If your miner has been offline for less than two hours, this could be due to cleaning or maintenance. -----Be sure to use the Email address associated with your Compass Account-----Please check our status page before submitting an ASIC offline ticket: http://status.compassmining.io.
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Sales: Talk to Sales
ASIC Offline/Underhashing
Mining Pool Change Request
Compass Verified Seller - KYC Questions
Payout Inquiry (Payouts/Withdrawals)
Hosting Invoice Inquiry (Bills/Hosting/Payments)
Downtime Credits Request
Become A Compass Verified Facility
Deployment Status Update
Suggestions/New Feature Requests
Request ASIC Shipped to Home
Miner Retirement Request
Tax Questions
General Inquiry
Facility Repair Approval Request