Submit a request

Is your miner offline or underhashing?

Provide a list of miners (ie: 12x34x28). These can be found by logging into your mining pool account . Check out for more information.

Facility techs populate if known

Can be found on your customer dashboard miners page.

Please select the facility location of your miner(s).

Pre approving repair costs can reduce repair times if needed. For more information on pricing visit:

Watcher links make it easier to troubleshoot issues. Some pools do not have watcher links.

Please enter the details of your request. A member of our support staff will respond as soon as possible. Attachments are useful if available.

Add file or drop files here