What is a payment plan?
Payment Plans allows customers to spread out hardware costs over time. Eligible miners will show a payment plan options and the terms and costs can be reviewed at checkout.
Where I can i see my remaining balance?
Customers that purchase hardware using a payment plan can review their remaining balance on the outstanding invoices page. This page will show all future payments with their corresponding due dates. Customers can make the payments in advanced if they like.
Do I still have to make my payments if the miner is offline for repair, relocation or curtailment?
Customers are still responsible for paying payment plan invoices on time even if the unit is offline for repair, relocation or curtailment.
What happen if I don't pay my monthly bill in time?
All current and future payments can be seen in the Compass Mining Dashboard on the Outstanding Invoices page. If a customer fails to pay any bill in time then they will be marked as delinquent. Customers that do not pay their bills by the due date will incur late fees and are at risk for having their miners disconnected, forfeited, and their hosting contract terminated. We highly recommend reviewing Section 5.4 of the Compass Hosting Service Agreement for a full list of potential ramifications of delinquency.
To avoid this possibility, review your invoices as soon as they are issued, then promptly pay them or contact the support team if you feel there is an error.
Can i sell my miners on the marketplace?
Payment plan miners can be sold on the marketplace once all payment plan invoices have been paid. If there are any outstanding invoices for that machine then it cannot be sold on the marketplace. Any miners paid in full can still be sold on the marketplace even if you have other machines still being paid off.
Can i use credits to make payment plan payments?
Customers can spend up to $500 in credits when making an order purchase. Customers can spend credits to pay for any outstanding invoices.
Can I use offer codes with the payment plan order?
Yes, Offer codes can be combined with payment plan orders.
What can I pay with?
Payment plan orders and invoices can be paid with Bitcoin, Crypto, Lightning Network, Credit or Debit Card.
What miners are eligible for payment plan?
Miners will show payment plan eligibility on the model card.
Are all miners eligible for payment plans?
No, only select listings are eligible for payment plans. Marketplace listings are not eligible.
How much is due upfront?
The terms of each listing are unique. The amount due upfront can be reviewed at checkout.
Are there any fees for payment plans?
Yes, a service fee will be charged for placing orders using a payment plan. This can be reviewed at checkout.