Compass Mining's Hardware page now includes Easy Exit Miners, a flexible alternative to our standard hosted mining plans. This article answers common questions about how this product works.
What is an Easy Exit Miner?
Easy Exit Miners are a new product type on our Hardware page designed for customers who want to start hosted mining without committing to a long-term contract. Your plan runs monthly and renews on the 1st of every month. If you ever want to stop, you can cancel any time by reaching out to our customer support team - no cancellation fees, no penalties.
How is this different from a regular miner purchase?
Our standard hosted mining products require customers to commit to a minimum 1-year hosting contract and provide a hosting deposit for the length of the contract. Easy Exit Miners eliminate these hurdles and simplify hosted mining.
For an easy exit miner:
- Your plan renews monthly. No long-term contract commitment.
- No hosting deposit is required because the contract is renewed monthly.
The mining hardware, the facility, and the operational standards are unchanged. The difference lies entirely in the simplification of the contract length and renewal terms.
How does billing work?
You're charged a monthly hosting fee that covers power and facility costs to keep your miner running. The contract renews on the 1st of each month, and as long as your plan stays active, your miner keeps mining. There's no long-term commitment to worry about - each month is billed independently.
How do I cancel my plan?
To cancel, contact our customer support team at least 7 days before your next renewal date. We'll stop the auto-renewal, and your plan will be closed at the end of the current billing period.
Are there any cancellation fees or penalties?
There are no penalties for canceling. You can walk away at the end of any billing period without paying additional cancellation fees.
Can I still purchase a miner with a regular 1-year hosting plan?
Easy Exit Miners are an additional product type, not a replacement. Our regular miner listings with the standard 1-year hosting contract remain available on the Hardware page alongside the new Easy Exit options.
Still have questions? Reach out to our support team, and we'll be happy to help.