Prior to any miner hosting purchase, Compass provides an estimated online date on the lower right hand corner of the product's card on the Hardware Page.
Estimated online dates are also displayed on the Compass Dashboard by going through the following navigation: Dashboard -> Order Tracker.
You will be able to see the estimated online date along with an update on the tracking of your ASIC(s) for each reservation: Once your miner is online we will display the start mining date for each reservation:
We strive to get all miners online by their estimated online dates, but delays do occasionally happen for reasons outside of our control. So what does estimated mean? Estimated online date means there is a high likelihood of the miner coming online on that date, but is is not guaranteed.
The Compass Team takes pride in their work and strives to do whatever it takes to satisfy our customer's expectations.
If you have questions or concerns not addressed in our FAQ, please reach out to us on Twitter or by reaching out to our Support Team. You may also find it helpful to read our Purchase Policy here.